In partnership with the Future Skills Centre, Magnet, the Diversity Institute, and la Fédération des chambres de commerce du Québec, the Ontario Chamber of Commerce initiated the Skills Bridge Program. The Skills Bridge Program is designed to support small-to-medium-sized enterprises through online training solutions. The objective of this program is to enhance business competitiveness by ensuring employers and employees have the skills needed to succeed in an evolving economic landscape.
Throughout the past 3 years the program has undergone four testing phases, engaging over 800 businesses from 65 chambers of commerce across Canada. The program has entered a Beta period from June 2023 to August 2025, where organizations will have free access to curated training content on one centralized Learning Management System. We thank you for your participation and ask for your continued support in shaping the platform content and user experience as we move toward a full launch of the program!
CLICK HERE TO REGISTER YOUR ORGANIZATION TO ACCESS FREE COURSES
Learning Pathway
Learning Outcomes
Courses
Adaptability
- Adapting to changing environments and economy is crucial to success. Build a resilient organization through inclusivity, sustainable practices, Hybrid workplaces, and a creative mindset.
- Hybrid Workplaces for Small Business (Change Management) (OCC)
- Green Skills: How To Develop a Climate Strategy (Diversity Institute)
- Green Skills: Business Case for Climate Action (Diversity Institute)
- How to Create an Inclusive Organization (Diversity Institute)
- Creativity and Problem Solving (ADaPT)
- Building Resiliency and Positive Team Connections (ADaPT)
- Time Management (ADaPT)
- Project Management (ADaPT)
Equity, Diversity and Inclusion for Leaders
- By the Diversity Institute, this is designed to introduce leaders in small and medium enterprises to equity, diversity and inclusion (EDI) and examine how it applies to them.
- Introduction to Accessibility for Ontarians with Disabilities Act (AODA) (OCC)
- What gets Measured gets Done (Diversity Institute)
- Diversity and Inclusion through the Value Chain: Supplier Diversity (Diversity Institute)
- Diversity and Inclusion Through the Value Chain (Diversity Institute)
- Inclusive Human Resources: Attracting, Developing and Retaining Talent for the 21st Century (Diversity Institute)
- Understanding Bias, Microaggressions and how to be an Ally (Diversity Institute)
- Increasing Diversity in Boards and Leadership (Diversity Institute)
- How to Create an Inclusive Organization (Diversity Institute)
- Introduction to Equity, Diversity and Inclusion (Diversity Institute)
Workplace Safety
- This pathway and its courses focus on health and safety in the workplace by raising your awareness of key topics. From definitions to practical applications, you will learn about the importance of keeping health and safety in your workplace at the forefront of all your activities.
- Musculoskeletal Disorders (MSD) Prevention Awareness (Workplace Safety Prevention Services)
- Workplace Mental Health: Raising Awareness (WSPS)
- Health & Safety Awareness Training (OHSA) – Ontario Workers (WSPS)
- Health & Safety Awareness Training (OHSA) – Ontario Supervisors (Workplace Safety Prevention Services)
- Naloxone Awareness (WSPS)
- Supervisor Responsibilities & Due Diligence Refresher (WSPS)
- Workplace Violence & Harassment Awareness (WSPS)
Social Media
- Social media is an integral component of networking, sales, and business competitiveness. This pathway begins with introduction to social media marketing and E-Commerce and builds to effective techniques for SEO and Google Analytics, and video marketing.
Sales Fundamentals
- Work in Sales or interact with clients? This pathway covers the fundamentals of sales, B2B sales process, customer service, social selling, and E-Commerce.
- Introduction to Sales Fundamentals (ADaPT)
- Social Selling (ADaPT)
- Sales Fundamentals: The B2B sales process (ADaPT)
- Advanced Customer Service (OCC)
- Introduction to e-commerce (OCC)
- Customer service in sales (OCC)
Sales and Marketing
- Effective marketing opens the door to business awareness and potential sales. Learn about marketing techniques and sales fundamentals such as social selling, social media and video marketing, SEO, and most of all: customer service.
- Introduction to Sales Fundamentals (ADaPT)
- Video Marketing Strategy: AI and Accessibility (ADaPT)
- Video Marketing for Small Businesses (ADaPT)
- Effective Social Media Marketing Techniques (ADaPT)
- Introduction to Social Media Marketing (ADaPT)
- Social Selling (ADaPT)
- Sales Fundamentals: The B2B sales process (ADaPT)
- Customer service in sales (OCC)
- Introduction to Search Engine Optimization (ADaPT)
Management and Supervisory Skills
- From leadership to human resources this pathway is designed as a starting point for business owners, existing, and new managers as they try to maximize the potential of those that report to them.
- Mental Health in the Workplace (OCC)
- Hybrid Workplaces for Small Business (Change Management) (OCC)
- Managing People (OCC)
- How to Create an Inclusive Organization (Diversity Institute)
- Building Resiliency and Positive Team Connections (ADaPT)
- Introduction to Human Resources Part 1 (OCC)
- Introduction to Human Resources Part 2 (OCC)
- Introduction to Leadership Part 1 (OCC)
- Introduction to Leadership Part 2 (OCC)
Human Resources
- Learn about the hiring process, the AODA, inclusive HR practices, and tips on how to manage your team.
- Introduction to Accessibility for Ontarians with Disabilities Act (AODA) (OCC)
- Managing People (OCC)
- Inclusive Human Resources: Attracting, Developing and Retaining Talent for the 21st Century (Diversity Institute)
- Understanding Bias, Microaggressions and how to be an Ally (Diversity Institute)
- Introduction to Human Resources Part 1 (OCC)
- Introduction to Human Resources Part 2 (OCC)
Finance and Accounting
- This pathway will explore topics such as the financial foundations, risk management, financial statements, and Microsoft Excel.
Equity, Diversity and Inclusion for Employees
- By the Diversity Institute, this is designed to introduce employers in small and medium enterprises to equity, diversity and inclusion (EDI) and examine how it applies to them.
- Introduction to Accessibility for Ontarians with Disabilities Act (AODA) (OCC)
- Understanding Bias, Microaggressions and how to be an Ally (Diversity Institute)
- How to Create an Inclusive Organization (Diversity Institute)
- Introduction to Equity, Diversity and Inclusion (Diversity Institute)
Advanced Digital and Professional Training
- This learning pathway is designed to help address skill gaps by demonstrating specific tools and techniques that help prepare employees for career evolution. Areas range from presentation, to financial literacy, and analytics.
- Introduction to Sales Fundamentals (ADaPT)
- Video Marketing Strategy: AI and Accessibility (ADaPT)
- Video Marketing for Small Businesses (ADaPT)
- Effective Social Media Marketing Techniques (ADaPT)
- Introduction to Social Media Marketing (ADaPT)
- Cyber Security Awareness: Part 02 (ADaPT)
- Cyber Security Awareness: Part 01 (ADaPT)
- Design Thinking (ADaPT)
- The UX Design Process (ADaPT)
- Introduction to UX Design (ADaPT)
- Business Financials 02: Financial Statements (ADaPT)
- Business Financials 01: Bookkeeping (ADaPT)
- Introduction to CSS (ADaPT)
- Introduction to HTML (ADaPT)
- Social Selling (ADaPT)
- Sales Fundamentals: The B2B sales process (ADaPT)
- Creativity and Problem Solving (ADaPT)
- Building Resiliency and Positive Team Connections (ADaPT)
- Business Writing (ADaPT)
- Communication Styles (ADaPT)
- Presentation Skills (ADaPT)
- Time Management (ADaPT)
- Project Management (ADaPT)
- Quantitative Methods With Excel (ADaPT)
- Introduction to Search Engine Optimization (ADaPT)
Digital Skills Basics
- The business world requires digital skills and a strong digital presence. Understand UX design, CSS, HTML, and cyber security with this Digital Skills Basics pathway.
- Cyber Security Awareness: Part 02 (ADaPT)
- Cyber Security Awareness: Part 01 (ADaPT)
- Introduction to UX Design (ADaPT)
- Introduction to CSS (ADaPT)
- Introduction to HTML (ADaPT)
Cyber Security
- Learn the basics of Cyber Security with this starter park.
- Cyber Security Awareness: Part 02 (ADaPT)
- Cyber Security Awareness: Part 01 (ADaPT)
Creativity and Innovation
- Often used as buzzwords, this pathway and its courses break down how any organization can infuse principles of creativity and innovation into their business. From definition to practical application.
- Design Thinking (ADaPT)
- Green Skills: How To Develop a Climate Strategy (Diversity Institute)
- Green Skills: Business Case for Climate Action (Diversity Institute)
- Entrepreneurship 101 (OCC)
- Diversity and Inclusion through the Value Chain: Supplier Diversity (Diversity Institute)
- Diversity and Inclusion Through the Value Chain (Diversity Institute)
- Creativity and Problem Solving (ADaPT)
- Building an Innovative Business (OCC)
Communication
- Communication is key whether it’s within your organization or with customers. Communication skills are not ‘nice to haves’ in today’s economy, they are essential. Build your communication skills in presentations, interactions with colleagues, and in customer service.
- Advanced Literacy Skills for Employees: Oral Communication (OCC)
- Advanced Customer Service (OCC)
- Understanding Bias, Microaggressions and how to be an Ally (Diversity Institute)
- Communication Styles (ADaPT)
- Presentation Skills (ADaPT)
Collaboration
- This learning pathway equips professionals with essential skills to foster strong, resilient teams and meaningful business relationships. Participants will explore effective communication styles, creative problem-solving techniques, and strategies for building positive team connections
- Diversity and Inclusion through the Value Chain: Supplier Diversity (Diversity Institute)
- Creativity and Problem Solving (ADaPT)
- Building Resiliency and Positive Team Connections (ADaPT)
- Communication Styles (ADaPT)
- Introduction to Business Communication for Leaders (OCC)
Business Essentials
- A small to medium-sized business and its people need a variety of skills from financial awareness, to writing to sales. This learning pathway touches on several areas as an idea foundational starter pack.
- Introduction to Artificial Intelligence (AI) for Canadian SMEs (Diversity Institute)
- Introduction to Sales Fundamentals (ADaPT)
- Introduction to Social Media Marketing (ADaPT)
- Advanced Customer Service (OCC)
- Entrepreneurship 101 (OCC)
- Risk Management for Small Business (OCC)
- Introduction to Equity, Diversity and Inclusion (Diversity Institute)
- Introduction to e-commerce (OCC)
- Customer service in sales (OCC)
- How to Speak to Financial Managers Without Being an Accountant (OCC)
- Building an Innovative Business (OCC)
- Introduction to Search Engine Optimization (ADaPT)
Artificial Intelligence for All
- Walking you through basic understandings and core concepts, benefits and challenges, generative AI, ways to implement AI in your workplace and strategy, and more.
- Your Essential Guide to Generative AI-A 60 Minute Bootcamp (Propero)
- Adopting responsible AI in the workplace: Reaping the benefits and managing the risks of AI (Diversity Institute)
- Introduction to Artificial Intelligence (AI) for Canadian SMEs (Diversity Institute)
- Video Marketing Strategy: AI and Accessibility (ADaPT)
Writing
- Engaging with clients, colleagues, and direct reports requires strong written communication skills. This pathway will start with the basics, help understand business communication and work up to advanced written and oral communication skills.
Program Partners
